Appointments & Referrals
- Appointment Line: 520-533-9200. Please call between 0600-1500.
- Referrals: TRICARE West Region. Set up your account on: www.tricare-west.com
MHS GENESIS
MHS GENESIS is the single electronic health record for all service members, veterans, and their families.
Please note: ALL websites related to MHS GENESIS will have the .mil domain. For your cyber safety, only use official DOD websites.
MHS GENESIS Patient Portal
The MHS GENESIS Patient Portal is a secure patient portal, available 24/7, that gives you access to your MHS electronic health record and lets you interact securely with your health care team. Through the portal, you can:
- View and download your health data.
- Book or cancel appointments.
- Request prescription refills and renewals.
- View clinical notes and certain lab and test results.
- Exchange secure messages with your health care team.
- Complete a pre-visit questionnaire.
- Look up health information related to your health concerns, results, and prescriptions.
Getting Started
Log in with a Common Access Card or DS Logon account.
If you need to access the patient portal for someone else because you’re a health care agent, legal guardian, or special guardian, you first need to be certified as a surrogate. Learn more about surrogacy access to the MHS GENESIS Patient Portal.
Need Help?
- Call the Global Service Center at 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
- If you need help with DS Logon, visit MilConnect or call 800-538-9552.
Finding TRICARE Resources
Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.
Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.