Raymond W. Bliss Army Health Center (RWBAHC) provides care to approximately 11,000 beneficiaries, including our Active Duty Service Members, retirees, and dependents. Ideally, this allows Service Members, retirees, and dependents to share the same healthcare team within their families. The main clinic meets this mission with two teams, Coyote Creek and Apache Ridge, which together form the Patient-Centered Medical Home (PCMH). RWBACH strives to offer a holistic approach to primary care, including Internal Behavioral Health Consultants, Clinical Pharmacists, a Registered Dietician, Exceptional Family Member Program, Nurse Case Managers and preventive medicine to include well-woman exams, well-child, and immunizations.
RWBAHC also supports the installation medical mission, by providing guidance to Service Members and their commanders regarding medical readiness, profiles, medical/physical evaluation boards, specialty physicals, chapters and retention standards.
Your health and safety are our TOP priority! Please come prepared with your full health history and current list of medications to EACH visit! We are here to help YOU manage your goals for health. Our goal is to improve health outcomes with the continuity, quality and efficiency of the health care services we provide.
A PCMH is an accredited ambulatory care organization that focuses on care coordination, access to care, and how effectively a primary care clinician and interdisciplinary team work in partnership with the patient and their family. We focus on education and self-management by the patient and with the patient. We track and coordinate your care and use health information technology to support your care. We focus on these core functions and attributes:
Relationship-based care focused on the whole person and understanding and respecting each patient's unique needs, culture, values and preferences. The practice actively supports the patients in learning to manage and organize their own care at the level they choose. Recognition that the family members are also core members of the care team and are included in establishing goals and care plans.
A team of providers who work to meet each patient's physical and mental health care needs, including prevention and wellness, acute and chronic care.
Care is coordinated across the spectrum to include specialty care, hospitals, home care and community services and support. This is a critical component during transitions of care between sites such as when a patient is discharged from a hospital.
Systems-Based Approach to Quality and Safety
We use evidence-based medicine and clinical decision tools to engage in process improvement in performance measurement. We respond to patient experience and satisfaction feedback. We practice population health management and share quality and safety data and improvement activities.