You can call the automated prescription refill line at 520-533-1551 or go to www.tricareonline.com and request prescription refills. 

Call the pharmacy at 520-533-2520 and verify it has been received. They will give you instructions from there as to when it can be picked up.

When your doctor writes a prescription, they have the option of including refills. BY LAW, most prescriptions are VALID for one year after they are written or up to a years worth of refills, whichever comes first. IF you have a “Refill” Listed on a CURRENT PRESCRIPTION bottle AND have called the AUTOMATED refill line OR used Tricare online to request a refill, then you can select the “Refill” option on the kiosk.

The Pharmacy team prints the prescription labels for items called in by PATIENTS THEMSELVES using the above methods so they are READY when the patient arrives. Prescriptions that come DIRECTLY from the DOCTOR go into a different computer que that cannot be accessed until a patient comes into the pharmacy.

An easy way to decide if you can push the Refill button: if your Doctor has anything to do with a prescription (re-ordering), do NOT select the REFILL button. This is a NEW PRESCRIPTION so you should select the “ALL OTHERS” OR “ACTIVE DUTY” buttons.