About Us

Accreditation & Certifications

Quality Management (QM) and Accreditation

Raymond W. Bliss Army Health Center earns the Joint Commission's Gold Seal of approval

The Joint Commission is an independent, not-for-profit organization which sets the standards by which healthcare quality is measured in America and around the world, and evaluates the quality and safety of care for more than 15,000 healthcare organizations.

Approximately 80 percent of the nation's medical treatment facilities are currently accredited by The Joint Commission.

To maintain and earn accreditation, organizations must have an extensive on-site review by a team of The Joint Commission healthcare professionals, at least once every three years. The purpose of the review is to evaluate the organization's performance in areas which affect patient care. Accreditation may then be awarded based on how well the organization met The Joint Commission standards. This on-site review at Raymond W. Bliss Army Health Center (RWBAHC) took place in January 2020.

The Joint Commission standards address the hospital's performance in specific areas, and specify requirements to ensure that patient care is provided in a safe manner and in a secure environment.

Patients with patient care and safety concerns which have not been addressed by the health center may contact The Joint Commission by calling 1-800-994-6610.

Patient Safety

Patient Safety is everyone's responsibility
The Patient Safety Officer identifies improvement opportunities in medical systems and processes, and assists in implementing effective actions to avoid patient harm and improve patient safety and healthcare quality throughout RWBAHC. We are all patients, which is why we should all be familiar with everyday practices that can improve patient safety.

You can ensure a safer experience with our health care system by being involved and informed about your treatment. Some suggested steps to help make your health care experience safer include:
  • Become a more informed health care consumer
  • Keep track of your history
  • Work with your doctor and other health care professionals as a team
  • Involve a family member or friend in your care
  • Follow the treatment plan agreed upon by you and your doctor
Everyone has a role in patient safety, and everyone will benefit from its successes.

Patient Advocate

Our Patient advocate works for you, our patients.  The Patient Advocate ensures that you have the information you need in order to make the best possible decisions about your health care. The Patient Advocate makes sure patients are aware of available resources and their Rights and Responsibilities within the Military Healthcare System. The Patient Advocate serves as a liaison between patients and the medical team, communicating patients' questions and concerns, investigating patient concerns and directing them to the appropriate person or agency for resolution.

The Patient Advocate is devoted to guiding patients through the confusing maze of healthcare with compassion and understanding.

The Patient Advocate coordinates communication between patients, family members, medical professionals, and administrative team members to ensure that patients are receiving the best possible healthcare services. Our patient advocate responsibly:

  • Directs patient inquiries or concerns
  • Facilitates satisfactory resolution
  • Explains policies to patients
  • Performs as a liaison between patients and the health center Commander.
Have your received outstanding service from someone in RWBAHC? Do you have a suggestion on possible improvements we could make? Put in an ICE Comment today.

Your health and safety are our TOP priority!

Fort Huachuca Quality Management Services:

Patient Safety
Patient Advocate
Infection Prevention
Credentials Coordinator
Risk Management Coordinator

Closed for Federal and Training Holidays.

All clinics will be closed on the following dates for federal and training holidays:

DEC 24 - DEC 25, 2020 DEC 31 - JAN 1, 2021 JAN 18, 2021
FEB 15, 2021 MAY 28 - 31, 2021 JUL 2 - 5, 2021
SEP 3 - 6, 2021 OCT 11, 2021 NOV 11, 2021
NOV 25 - 26, 2021 DEC 24 - DEC 27, 2021 DEC 31, 2021 - JAN 3, 2022
     
     
     

Last Updated 11/13/2020

Directions

Location: 2240 E. Winrow Ave.
Ft. Huachuca, Arizona 85613

From the Van Deman (main) gate:
Proceed straight on Hatfield.
Turn left onto Arizona St.
Turn left onto Winrow Ave.
RWBAHC will be on your right..

Contact Us

Hours

Mon - Fri: 7:30 a.m. - 4:00 p.m.

Telephone Numbers

QM Chief: 520-533-3533
Patient Safety Officer: 520-533-8115
Patient Advocate: 520-533-2313
Infection Prevention Officer: 520-533-1422
Credentials Coordinator: 520-533-2460
Risk Management Coordinator: 520-533-5126

Location

2240 E. Winrow Ave.
Ft. Huachuca, AZ 85613

Don't forget to keep your family's information up-to-date in DEERS.